Services
-
Repairs and tour/studio prep on all makes of tube/valve amplifiers and preamplifiers, tube hi-fi, and many makes of solid-state musical instrument amplifiers.
-
Electric guitar & bass circuitry repairs, hardware installations (pickups, tuners, bridges, etc), and pickup cavity shielding. Custom tailored set-ups and adjustments.
-
Speaker repair, reconing, and replacement. Cabinet repairs including recovering and grille cloth replacement.
-
Repairs and modifications on most pedal effects. Tape echo cleaning, adjustment, and tape replacement.
-
Custom design and fabrication, modifications, and modification reversals.
-
After hours, weekend, and overnight rush services available.
- High quality parts and service at very competitive prices - satisfaction guaranteed!
Rates
-
Shop service rate is $80 per hour plus parts, billed in 1/4 hour increments, with a 2-1/2 hour maximum labor charge (1 hour for pedal effects) unless otherwise stated before service begins.
-
There will be a minimum of 3/4 hour labor charged upon opening of equipment chassis - includes full check up, maintenance, and minor repairs (most amplifier repairs fall in the 1 to 1-1/2 hour range). Minimum labor to repair effects pedals is 1/4 hour.
-
Rush charges are no longer in effect. However, if your equipment is not completed by either the requested or estimated date the labor charge will revert to the old rate of $60 per hour (the customer will be charged for any shipping costs above standard ground rates for any non-stocked parts required)
-
Accepted methods of payment are cash, check (all types), Visa/Mastercard, and wire transfer - $35 charge for returned checks, $10 for wire transfers
- Shipping and receiving via any carrier accepted - customer is responsible for all shipping carrier costs, plus packaging costs
Warranty
We do our very best to repair your equipment right the first time, and to take measures to prevent impending failures. However, due to the nature of some equipment and failures, sometimes certain problems (or their causes) can return or go undetected. This can happen even with the very best of technicians. In the rare instance that your problem is not fully solved the first time around, we will be more than happy to work with you to get it right.
-
Parts are guaranteed against defects and materials for the time period as specified by the manufacturer or distributor. We will replace defective parts free of charge if within this time period if there are no signs of negligence or abuse (something on the order of 99.9% of all defective electronic components fail within the first few hours of use).
-
Workmanship is guaranteed for the life of the equipment, so long as the work has not been tampered with or abused. Damage to other parts caused by the faulty work and the labor to replace them will also be covered. Warranty does not apply if the customer does not agree to purchase the recommended service at the time of diagnosis.
- Items returned for unsolved problems will be serviced as quickly as possible, usually within 24 hours depending on parts availability. Additional parts required will be billed as normal, and additional labor charges will accumulate up to the maximum labor charge (see "Rates" above). Time involved in duplicate work, such as assembly and disassembly, will generally not be billed a second time, nor will the minimum labor charge.
4 4 2 8 . c o r l i s s . a v e n u e . n o r t h
s e a t t l e . w a s h i n g t o n . 9 8 1 0 3
2 0 6 . 6 3 2 . 5 3 3 3